What is Mediation?

The focus and goals of ADR mechanisms are to relieve court congestion, as well as prevent undue cost and delay, to enhance community involvement in the dispute resolution process, to facilitate access to justice and to provide more effective dispute resolution. The types of ADR mechanisms include but not are limited to consultation, negotiation, facilitation, conciliation MEDIATION, adjudication and arbitration.

The ADR UBUNTU platform will ensure that everyone embroiled in various types of disputes has access to the benefits and advantages MEDIATION, as an ADR mechanism, offers when it comes to resolving their disputes cheaply and without delay outside of a court room.

MEDIATION is a process where Parties agree to appoint a third party (mediator) to help them resolve disputes between themselves. The mediator assists and guides the Parties towards their own resolution. The mediator does not decide the outcome.

The mediator merely assists them, using skills acquired through training and experience, to diffuse conflict and explore options for settlement. If the Parties reach an agreement to mediate via the ADR UBUNTU platform the Registrar will appoint the mediator who will then assist them to resolve their dispute.

If resolved the mediator will assist the Parties in drafting and finalizing a settlement agreement. If the Parties are unable to resolve the dispute, the mediation comes to an end and the Parties are then be at liberty to either (a) follow the traditional litigation route through the Courts, or (b) refer the dispute to arbitration for resolution. The latter being the more cost effective, time efficient and confidential option to consider.